Frequently Asked Questions

Authenticity is not assumed — it is verified. Every piece is 100% authentic and sourced with purchase documentation, then individually reviewed under the Italy Luxury Protocol standard to confirm condition, details, and provenance before it is presented.

Purchase documentation is retained for verification and client confidence. Invoices, supplier information, and sensitive details are never displayed publicly; a redacted copy can be prepared on request.

Each piece is prepared in our signature presentation packaging and delivered as part of a private luxury experience. Orders are carefully packed and dispatched with elevated care; delivery details and timing are confirmed during checkout.

Keep the piece away from prolonged direct sunlight, humidity, perfume, oils, and rough surfaces, and store it in its protective packaging when not in use. Light-coloured pieces should be protected from colour transfer from dark fabrics and denim.

Italy Luxury Protocol is owned and operated by Royal worldwide Co., an Italian company. Italy Luxury Protocol is an independent luxury retailer of authentic luxury goods. Product names, brand names, logos, and trademarks are used only to identify the original goods offered for sale. All such rights remain with their respective owners unless expressly stated otherwise.